Supervisors — their selection and development
CIM Bulletin, Vol. 83, No. 944, 1990
Lloyd G. Campbell and Peter Moon
How well supervisors supervise, and are supervised determines whether management's goals will be reached and ...how effective the work force will be... Upper management must recognize the potential returns of viable training programs for both management and mine workers...The key to performance, from the standpoint of safety and productivity, is the ability of the line supervisor to managed.
In this article, the authors will share their experiences in supervisor selection and development. They also draw on the work of two men in particular, Douglas Bray and William Byham, both of whom have contributed significantly to the understanding of supervisory development and training.