People, quality and processing improvement

CIM Bulletin, Vol. 83, No. 933, 1990

L.M. Ames, and W.D. Harwood, Manitoba Division, Inco Limited

This paper outlines a management philosophy aimed at promoting employee involvement, quality and process improvement at Inco's Thompson operations. It describes the use of statistical process control techniques, lessons learned and examples of progress.
Keywords: Plant management, Human relations, Employee relations, Process control